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New Mitchell 1 SocialCRM Video Highlights Benefits Of Customer Engagement Tools

Two auto repair shops tell their success stories using SocialCRM and Manager SE.

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mitchell-1-logoMitchell 1 has released a new product video featuring two automotive repair shops that are using the Mitchell 1 SocialCRM auto repair shop marketing service to streamline their marketing efforts and grow their businesses. At just over three minutes long, the new video can be viewed on the Mitchell 1 website.

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The video features B & C Auto Repair and Robby’s Auto Service & Repair and highlights benefits of the SocialCRM service, including automated email campaigns, target market promotions, verified consumer reviews, built-in reporting and personalized marketing support. Both shops use the integration with the Mitchell 1 Manager SE shop management system to gain instant access to powerful customer engagement tools they can use to connect with customer at the front counter and also between service visits.

“The SocialCRM video touches on the primary benefits of the marketing service as told by actual shops,” said Marcus Mackell, SocialCRM market manager for Mitchell 1. “As daily users of the service, these shop owners share insights based on their experience with the product. We appreciate their first-hand stories and perspective, as well as their willingness to share them with other auto repair businesses.”

With the SocialCRM-Manager SE integration, customer marketing details are instantly accessible from the shop management dashboard. Shop owners and service professionals can see vital customer and vehicle information along with key marketing results, including feedback from prior visits, and a graph of the lifetime value of the customer.

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Mitchell 1’s SocialCRM shop marketing service is dedicated to providing the best and most comprehensive way to reach an entire customer database with unique marketing messages. Repair shops can retain existing customers with automated service reminders, thank-you notes and targeted e-mail promotions as well as attract new customers through authentic reviews and increased internet visibility.

For more information about SocialCRM or Manager SE, visit the Mitchell 1 website at mitchell1.com, call 888-724-6742 ext. 2115 or locate an independent sales consultant at mitchellrep.com.

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