High Gas Prices? Address This Customer Concern! – UnderhoodService

High Gas Prices? Address This Customer Concern!

With gas prices so high, your customers are very conscious of how much money comes out of their pockets every time they are at the pumps. Interestingly, most of your customers feel helpless because they believe that there is nothing they can do to alleviate this issue, other than cut back on their driving. The good news for them, and for you, is that you can help!

By Bob Cooper

With gas prices so high, your customers are very conscious of how much money comes out of their pockets every time they are at the pumps.  Interestingly, most of your customers feel helpless because they believe that there is nothing they can do to alleviate this issue, other than cut back on their driving. The good news for them, and for you, is that you can help!

You’re the professional, so I am certain that you know a number of ways you can help your customers improve their fuel economy. Making sure that their tires are properly inflated, removing any unnecessary items from their trunks, closing their windows whenever possible (when driving), turning off their air conditioners, and ensuring that their air filters are clean are just a few examples!

I’d highly recommend putting together a service package that includes all of the things that will help people improve their fuel economy, and branding it as your Fuel Miser Service (or in any way that reflects the nature of the service)! There is an extraordinary need for this type of service, so why wouldn’t you help your customers by providing it?

For additional help improving your sales and CSI scores, learn more about the Elite Masters Service Advisor Training Program.

You May Also Like

Mitchell 1 Adds ‘Suggested Responses’ to SocialCRM

The feature allows repair shops to easily manage and respond to consumer reviews, with a single click.

Mitchell 1 announced it added a new Suggested Responses feature to its SocialCRM shop marketing services that it says allows auto repair shops to easily manage and respond to consumer reviews, with a single click.

The advanced technology enables busy shop owners to effortlessly create thoughtful, professional responses to Google and SureCritic reviews within seconds, Mitchell 1 says. Suggested Responses takes the guesswork out of responding with a unique, pre-crafted customizable response for various review scenarios.

BendPak Opens New Distribution Center on Alabama Campus

The expansion has enabled the company to dramatically increase its inventory capacity and call-center staffing.

Blink Charging Deploys EV Chargers in New York

Thirty-four chargers were installed at eight locations throughout the Village of Tuckahoe, New York.

Sealed Units Matter (VIDEO)

By sealing the joint, engineers can use better greases and materials to increase the longevity of the ball and socket. Sponsored by TRW.

Auto Pros Visit Interstate Auto Care, Madison Heights, MI

For Bill Nalu, business is more than fixing cars – it’s about connecting with people on a personal level.

Other Posts

All-Electric Fisker Ocean Extreme Achieves 360-Mile Range

EPA values confirm the Fisker Ocean Extreme has the longest range of any new electric SUV under $200K sold in the U.S.

PCV System DTC

PCV systems are far more complex now, but they are also much better at controlling crankcase pressure.

Lifter Deactivation

The area of contact between the lifters and cam lobes is the highest loaded surface inside an engine.

Artificially Generated Customer Service

As easy as it is to TALK about customer service, actually offering it is NOT automatic.