For Bill Nalu, business is more than fixing cars – it’s about connecting with people on a personal level.
In this episode of Auto Pros On The Road, Joe Keene and Jacqui Van Ham visit Bill Nalu at Interstate Auto Care in Madison Heights, MI.
Bill Nalu and his team of five skilled technicians at the Auto Value Certified Service Center pride themselves on what they call "aggressive hospitality." Because to him, the business is about more than just fixing a car. Family-owned and operated, the shop began with an attitude of first being in the service business; second an auto repair facility. The primary focus has been, and continues to be, the ever evolving needs and wants of every customer.
EPA values confirm the Fisker Ocean Extreme has the longest range of any new electric SUV under $200K sold in the U.S.
PCV systems are far more complex now, but they are also much better at controlling crankcase pressure.
The area of contact between the lifters and cam lobes is the highest loaded surface inside an engine.
As easy as it is to TALK about customer service, actually offering it is NOT automatic.
Joe’s Garage is an entire floor of The Venetian Expo dedicated to meeting the needs of today’s repair professionals.
The electric grid is aging, and its infrastructure is outdated.
The Hyundai hybrid system has a motor control unit (MCU) and hybrid control unit (HCU).
Each year, it seems engine bay covers get bigger and more difficult to remove.