Five Ways To Prevent The Spread Of COVID-19

Five Ways To Prevent The Spread Of COVID-19

Here are five things you can do now to help prevent the spread of the Coronavirus.

With many businesses closing their doors to prevent the spread of the coronavirus (COVID-19), tire dealers across the U.S. have taken extra precautions at their shops to ensure their customers’ safety.

Below are a few ways tire dealerships are communicating and interacting with customers to give them peace of mind as the U.S. works to stop the spread of COVID-19.

Communicate Your Commitment.

Over the weekend, many tire dealerships sent e-newsletters or posted on social media to let customers know how they’re responding to COVID-19 at their shops. For example, Flynn’s Tire & Auto Service posted on its social media a letter from Joe Flynn III, the company’s president, about “best practices” its locations are taking for personal hygiene and sanitation.

Wipe Down High-Touch Points in the Shop.

This is a best practice shops should be doing on at least a daily basis, but increase frequency to show customers your shop is being proactive about their safety.

Scott Welsh, owner of Courtesy Auto Service & Tire of Tacoma in Tacoma, Washington, said, “We’re wiping down the counters, and people are seeing us do it, too. We want people to know that we care about their health.” It also has hand sanitizer throughout the shop.

High-touch points include:

  • Counters
  • Credit card machines
  • Door handles
  • Phone handles
  • Coffee areas
  • Kitchen areas
  • Chair arms and tables in waiting areas
  • Tools

Wipe Down Customers’ Vehicles.

After servicing a customer’s vehicle, wipe down any areas in the interior where your employees have touched, such as door handles, the steering wheel, keys, shifters and power window panels. Chris Monroe, owner of Monroe Tire & Service in Shelby, North Carolina, said he plans to implement this practice at his shop in addition to all staff wearing gloves, especially when interacting with customers.

Give Customers Options.

Pat Fleischmann, co-owner of Community Tire Pros & Auto Repair in Phoenix, Arizona, said the shop’s six locations are giving customers options in terms of vehicle service to cater to how customers are responding to COVID-19.

For example, the shop sent out communications reminding customers of its shuttle service that picks up and delivers their vehicle to their home. Its six locations also have a key dropbox for evening drop-offs to avoid or minimize contact.

Flynn’s Tire & Auto Service is allowing customers to stay in their vehicle for certain service, tire installation and repairs, according to a post on its Facebook.

Community Tire Pros is also advising its older customers to defer non-priority repairs to another date to not make unnecessary trips.

Take Employee Illness Seriously.

This is a no-brainer, but encourage employees who don’t feel well to stay home. Courtesy Auto’s Welch is encouraging his employees not to shake hands. Sullivan Tire & Auto Service posted on its website that it is practicing “personal distancing” and encouraging employees to stay home if they feel under the weather.

Courtesy of Tire Review Magazine.

You May Also Like

BendPak Founder Don Henthorn Passes Away

Grew company from small machine shop to global leader in car lifts and garage equipment.

Don Henthorn, owner and founder of BendPak Inc., peacefully passed away at home Thursday, March 28, at the age of 85. Under his leadership, BendPak has grown from a small machine shop to one of the world’s leading manufacturers of car lifts and automotive service equipment.

Management and operations of the privately owned company are unchanged. 

ASE Practice Tests Available Online

You can get a good idea of what to expect by adding the official ASE practice tests to your study plans.

AACF Celebrates 65 Years Serving the Aftermarket

AACF will be announcing more details about this commemorative fundraiser April 1st.

Bendix Releases Technical Materials for ADAS Support

They are designed to help technicians properly set up, inspect, and diagnose several components integrated with ADAS.

Dayco Adds Almost 30 Part Numbers in March

The 29 new part numbers will be available by the end of March for distributors interested in adding to their product coverage.

Other Posts

ASE Designates June as Automotive Service Professionals Month

ASE urges industry members to embrace Automotive Service Professionals Month as a platform for expressing gratitude.

ZF Aftermarket Releases 80 New Parts

The latest additions expand coverage to more than 5 million vehicles in operation.

Vehlo Acquires Shop Management Software, Shop-Ware

Shop-Ware is a cloud-based shop management platform catering to independent automotive aftermarket repair shops.

Auto Care Association Launches REPAIR Act Video

The goal is to emphasize the need for federal REPAIR Act legislation, according to the Auto Care Association.