Epicor Software Corp. has introduced several new features available through the automotive aftermarket industry-leading Epicor Parts Network B2B eStore, which connects more than 185,000 registered service provider accounts with approximately 29,000 replacement parts distributor and jobber locations. The Epicor automotive aftermarket eCommerce business, including the B2B eStore solution (formerly Internet AutoParts), facilitated in excess of $1.8 billion in transactions over the past year, Epicor says.
The Epicor Parts Network B2B eStore now offers access to significantly more content available through the Epicor ePartExpert electronic catalog suite. In addition to more than 10 million aftermarket parts available for domestic and import passenger vehicles, Epicor Parts Network B2B eStore users can now access product information for thousands of popular power sport (personal watercraft, snowmobile, ATV/UTV and more) applications. Also now available are convenient thumbnail images embedded within the Epicor InterChange parts interchange tool to help users more quickly and easily select the right part for virtually any repair. To further speed product selection, a new “MCL by Make and Description” feature enables participating wholesalers to prioritize displayed brands and parts listings for specific vehicle nameplates.
An optional new Epicor ServicePlus feature displays OEM-specified maintenance intervals for thousands of vehicle models, assisting shop users in identifying and recommending appropriate additional services. Also available as an option is the Epicor BuyerAssist electronic buyer’s guide, which includes critical information on millions of parts to help speed the lookup process.
Users of the Epicor Parts Network B2B eStore can now use their iPhone to scan and upload vehicle identification numbers (VIN) to immediately access corresponding product and fitment information, aftermarket technical service bulletins, part images and other content. In addition, Epicor recently added an optional “Enhanced Customer Quote” feature that enables authorized service providers to generate job quotes that include parts list and pricing, labor, product specifications, itemized shop supplies, sales tax, disposal and/or hazardous materials fees, service disclaimer, customer name and optional signature line.
“Operational speed is critical at every level of the aftermarket, but especially in the service bay, where shops have a huge investment in capital that simply can’t sit there waiting for parts. The Epicor Parts Network B2B eStore is a proven tool for accelerating parts sourcing and increasing bay productivity, and it’s becoming more valuable with each new piece of content and functionality,” said Scott Thompson, vice president, automotive, retail distribution solutions for Epicor.
In addition to the Epicor Parts Network B2B eStore, the Epicor Parts Network comprises the Epicor Integrated Service Estimator (ISE) parts and labor estimating solution and the cloud-based Epicor Parts Network (formerly AConneX) parts trading solution.