Doing What We Do

Doing What We Do

Underhood Service, along with the Brake & Front End and ImportCar brands, is again partnering with WIX Performance to sponsor the 2019 "Driving Performance" Award, to recognize game changers in automotive service.

Doug Kaufman, Editorial Director

You work hard to make sure literally everyone you interact with everyday has a positive experience in your shop. It’s what you do.

From customers to parts suppliers to your shop employees, as long as everyone else is happy, the work you put in is all worth it.

Although it may sometimes seem like no one notices those efforts, believe me, we do.

Underhood Service, along with the Brake & Front End and ImportCar brands, is again partnering with WIX Performance to sponsor the 2019 “Driving Performance” Award, to recognize game changers in automotive service.

The Driving Performance Award judging criteria looks at what innovative shops are doing all over the country to raise the bar at the front counter and in the bays.

What does it mean to change the game in this industry? Just ask Jim Alauria from 3A Automotive Service in Phoenix; or Brent and Brenda O’Neal from Repair One in The Woodlands, TX, or Leon Anderson from Integrity Auto Repair in South Beloit, IL; or Tobi and Kevin Edmonds from Palmer, AK’s Edmond’s Import Auto; or Bill Hill and Leigh Anne Best from Mighty Auto Pro in Medina, OH.

They’re the Fab Five – the First Five winners of the WIX Driving Performance Award since 2014. They’re prime examples of leaders in automotive service who have done what it takes to stand out among their competitors. Basically, it means changing the public’s perception and revolutionizing the customers’ vehicle repair experience.

We’re looking for top caliber shop leaders who exhibit creativity and innovation, encourage training and education, emphasize marketing, merchandising and promotion, maintain professional standards and conduct and are proud of their appearance, solid business management, community involvement, business growth and achievement.

If your shop truly is a cut above the rest, I encourage you to visit wixdrivingperformanceaward.com and enter today. Together with the team from WIX, we will select one winner in September — a shop that is revolutionizing the customers’ vehicle repair experience, from start to finish.

The winner will receive a trip to Las Vegas during the Automotive Aftermarket Products Expo (AAPEX) in November. The highlight of the trip will be the Night of Excellence Dinner where they will be honored in front of industry leaders.

Are you the best of the best this year? Are you raising the bar in customer service? Do your techs show a great sense of pride in their work and their commitment to service excellence?

Tell us about it so we can tell the rest of the world. It’s what WE do.

You May Also Like

EV Charging

Charging will get better as technology improves and drivers change their behaviors.

I once worked with a technician you might call considerate. When he used a piece of equipment, he would ensure everything was clean and properly put away. For example, we had a five-gas analyzer used for state emissions testing. After every time he used the machine, the hose for the tailpipe probe was neatly coiled and hung on the machine. When he used the machine, the hose was laid on the ground and not dragged across the shop’s floor. He also was the guy who would dispose of the filters left in the oil drain by other technicians.

Keep On Rockin’ Into The New Year

Nominations are still open for Vehicle Care Rockstars!

Being Happy Gets In The Way of Being Successful

Bryce Kenny says his greatest satisfaction comes from helping others to find the courage to chase their dreams.

Quality Triumphs!

We interact with our cars differently and today’s parts quality matters more than ever.

Putting Yourself First For Safety

Shop safety policies and procedures are only as good as those following them. Make sure you’re watching out for you!

Other Posts

It Ain’t Bragging If You Can Back It Up

For the great work they do, shop owners like Harrison Keyes talk less about “me” and more about “us.”

Why Is NHTSA Involved With RTR?

A closer look into NHTSA’s involvement with RTR.

Do OEM Service Bays Offer Opposition or opportunity?

With great power, of course, comes great responsibility.

How Effective Are Non-Competes

NCAs restrict workers, hinder innovation, and impact employment options.