Why Alternators Are Subject To Ripple Voltage
The alternator produces an AC current that must be converted into DC current by way of a rectifier.

Listen Better to Improve Repair Shop Diagnostic Skills
Great service advisors focus 100% on the customer’s complaint and ask “when” and “where” questions.

Honestly, Lying To Yourself Won’t Help Your Business
Dial up your advertising and marketing in both good and rough times, don’t scale it back.

Verifying Boost Pressure Diagnostics
Boost pressure is determined by the speed of the exhaust turbine.

Valve Lifter Technology
Hydraulic lifters are precision-fit assemblies.

Curing Springtime Air Conditioning Smells
Air conditioning scents can come from a host of things.

Ford No Crank/No Start, Multiple Warning Lights and/or DTCs
Customers may state they’ve experienced intermittent no crank/no start conditions in their vehicle.

Appetite For Training Obvious In Orlando
There’s no doubt – attendees were hungry for knowledge.

What is Training?
Training is the key to a successful shop.

Read Your Copy of the April Digital Edition Now
The new issue of ShopOwner magazine is now available to read online or download at no charge to you!
