Customer Communication – When And How To Reach Out (Video)
It’s not goodbye – it’s see you later. This video is sponsored by BOLT ON TECHNOLOGY.
ASE C1 Test Highlights – Talking To Customers Part 1 (VIDEO)
Everyone talks, but do you really communicate? This video is presented by The Group Training Academy.
ADAS Calibrations: 2017 Toyota RAV4 (Video)
Joe Keene does a front milliwave radar system calibration on a RAV4. This video is sponsored by Hunter Engineering.
Determining When You Should Replace Wipers (VIDEO)
As the seasons change, take time to inspect your wipers for signs of wear. This video is sponsored by ANCO.
Handling A Car That Won’t Start (Video)
Automatic start-stop systems are putting more stress on the starter and battery. Sponsored by The Group Training Academy.
ASE C1 Test Highlights – Introduction (VIDEO)
How you talk to your customers matters. This video is presented by The Group Training Academy.
Diagnosing A Faulty Alternator (Video)
There are a whole host of issues that could happen to an alternator. This video is sponsored by The Group Training Academy.
How To Handle An Aging (Vehicle) Population – Video
Drivers – and cars – are changing. Here’s how you can reach them. This video is presented by BOLT ON TECHNOLOGY.
Texting Customers, Managing Expectations (Video)
Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.
Understanding Dual Mass Flywheels (VIDEO)
Proper procedures are critical to follow when making repairs on vehicles with a DMF. This video is sponsored by LuK.
VIDEO: Understanding How Dual Clutch Systems Operate
Don’t be overwhelmed by dual-clutch systems. This video is sponsored by LuK, a Schaeffler brand.
Replace All Timing-Chain Components At The Same Time (VIDEO)
Timing systems are durable but they still wear. This video is sponsored by INA, a Schaeffler brand.
