Car Care Council’s Service Schedule and E-mail Reminders Help Your Customers and Your Business – UnderhoodService

Car Care Council’s Service Schedule and E-mail Reminders Help Your Customers and Your Business

In celebration of Fall Car Care Month in October, the Car Care Council suggests adding a link to the council's free customized service schedule and e-mail reminder service on your business website as a useful resource for your customers. This simple step only takes seconds to do, and it's another opportunity to improve customer relationships and increase your service and repair business.

In celebration of Fall Car Care Month in October, the Car Care Council suggests adding a link to the council’s free customized service schedule and e-mail reminder service on your business website as a useful resource for your customers. This simple step only takes seconds to do, and it’s another opportunity to improve customer relationships and increase your service and repair business.

“Consumers want to be reminded when it is time for vehicle service and when that reminder comes from a non-profit third party, it can be even more meaningful to the vehicle owner,” said Rich White, executive director, Car Care Council. “Having a link to our free customized service schedule on your own shop’s website is an easy way to provide added value to your customers and encourage them to be more car care aware.”

Results of community car care events held throughout the country in 2011 show that many consumers are neglecting their cars, with more than eight out of 10 vehicles failing at least one component of the vehicle inspection process. The council’s customized service interval schedule and e-mail reminder service is a valuable tool that a shop can share with its customers so they get the reminders they need to stay on top of periodic vehicle maintenance.

“In addition, the Car Care Council’s video entitled “Auto Service and Repair: What to Expect”  provides a wealth of information on such topics as what to expect at the shop and what questions to ask. The video also covers the real truth about consumer rights and the manufacturer’s warranty,” said White. “By linking to the service schedule and video, shops can help current and potential customers feel more comfortable with the auto service and repair process.”

The Car Care Council is the source of information for the “Be Car Care Aware” consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers. For a copy of the council’s Car Care Guide or for more information, visit www.carcare.org.

 

You May Also Like

Winter ASE Registration Open

Three options offered for testing and recertification.

The winter registration period for the National Institute for Automotive Service Excellence (ASE) for testing and recertification is now open at ASE.com.

Those service professionals registering by the end of the winter testing period on March 31, 2023 will have 90 days to schedule an appointment to take their selected ASE tests. ASE offers three options for taking certification or recertification tests.

Federated 50/50 Challenge Awards Over a Hundred Prizes

Federated conducted the 50/50 Challenge to recognize and thank ASE-certified automotive service professionals.

Mitchell 1, ASE Present 2022 Technician of the Future Award

Nathanial “Nate” Nie of Mission Viejo, California, was named the 2022 Mitchell 1 / National Institute for ASE Technician of the Future.

Schaeffler Group Releases Series of LuK TSBs

In conjunction with its REPXPERT service brand, Schaeffler provides technical tips and service information for LuK products.

SMP Closes the Year with 214 New Part Numbers

SMP says it is committed to providing replacement parts for hybrids and EVs through its Standard and Four Seasons brands.

Other Posts

GB Remanufacturing Releases 2022 Year in Review

The GB Reman 2022 Year in Review is available for download.

SMP Closes the Year with 214 New Part Numbers

SMP says it is committed to providing replacement parts for hybrids and EVs.

Survey Shows Greater Trust in Service Professionals

More than 70% reported increased levels of trust in repair shops and/or service technicians.

Rotary Announces New A/C Recharging Equipment Line

Through its partnership with TEXA, Rotary will launch three new models in the spring of 2023.