Can Saying 'No' Be The Secret to Success? (S.O.S. Podcast)

Can Saying ‘No’ Be The Secret to Success? (S.O.S. Podcast)

Sometimes NOT taking a job may be the best thing for your business. This podcast is sponsored by Shop Boss.

What’s the most destructive word in your shop? Sometimes, the word is “yes.” In challenging economic times, saying yes to everything may seem like the only way to reach your business goals but not every job, every customer or every opportunity is right for you. Sometimes, saying “no” is the best thing you can do.

In this podcast series, guests discuss some of the nightmares shop owners face with leading shop owners from across the country. Shop Owner Solutions is intended to help you avoid the 3 am panic – together, hosts Vic Tarasik and Doug Kaufman will explore the things that cause you the most stress, put your anxiety into high gear and keep you from feeling like you’re achieving the success you deserve.

In this episode, Vic and Doug discuss the power of no with two shop owners who had to learn it the hard way. AJ Nealey, from Nealey’s Auto Service in Edgewater, MD and Wendy Clawson, from The Swedish Solution in Chagrin Falls, OH, share their wisdom, their successes and – in frank terms – some of their downfalls when it comes to the prospect of disappointing someone or losing a job by saying no. In addition, they share examples of things a shop owner should NEVER say no to, including vacations, family time and improving team morale and training.

This episode is presented by Shop Boss.

To view the full episode, click here.

You May Also Like

How To Let Your Future Techs Know You’re Looking For Them

They’re out there – they just don’t know how to get connected with you.

We talk a lot about the challenges facing shops these days – from technology to training to technicians, it often feels like we have more problems than solutions.

In this episode of Talking Shop With ShopOwner, we endeavor to get answers to some of our questions. Doug Kaufman, editor of ShopOwner and Tomorrow’s Technician, talks with Jen Maher, CEO of TechForce Foundation, a national nonprofit organization dedicated to inspiring and supporting young people to pursue careers as automotive technicians.

Finding The Techs You Want, Keeping The Ones You Need

Keeping the great employees you have is just as important as finding new ones.

How Great Employees Help Maximize Shop Professionalism

Roy Niemi explains that solid hiring can be complicated. Sponsored by AP Emissions.

How AI Can Help Cameras Overcome Vehicle Vision Problems

Statistically, autonomous driving systems are already better than human drivers.

Exhausting The Possibilities of What Killed The Cat

A catalytic converter may seem simple – but how does it do what it does and what happens when it doesn’t?

Other Posts
Diagnosing Intercooler Boost Trouble Code P0299

The criteria for setting the code is very basic.

The April Digital Edition of ShopOwner Is Now Online

Each issue includes management resources and technical content from Underhood Service.

Do Technicians Need Tips?

Asking for a tip would not go over well with your future customers.

The March Digital Edition of ShopOwner Is Now Online

Each issue includes technical content from Underhood Service.