Auto Biz Solutions has launched its newest seminar/workshop directed towards the jobber’s repair shop customer.
The “Financial Management Training Program” offers hands on financial training to the shop owner and manager using their individual shop’s financial data to determine such items as; Setting a Profitable Labor Rate, Time Management, Technician Efficiency, Technician Productivity, and make use of a Parts Profit Matrix to increase profit margins on both aftermarket and car dealer parts purchases.
Never has there been a better time for today’s independent repair center to get a financial tune-up. Responses by attendees to this seminar/workshop have been exciting. There is no easier way to educate shop owners and managers on the vital financial statistics of their businesses.
An additional seminar, “Service Writer Training Program,” offered by Auto Biz Solutions is directed towards owners, managers and service writers. Seminar content offers up to date training and fine tuning the selling skills needed in today’s fast paced auto repair industry. Areas covered include Telephone Customers, Putting Customers On Hold, Vehicle Inspections, Pricing Strategedies, Overcoming Objections and Technician Motivation.
Auto Biz Solutions also offers a Mystery Shopper Program to both jobbers and shop owners to fully determine the effectiveness of in store sales and customer service.
Jobbers have been hosting technical mechanical classes for years. Now they have the opportunity to offer Business Training to their shop owner and manager customers.
This type of training is long overdue according to Allen Markowitz and Allan Gerber, both 40+ year veterans of the auto parts industry who together owned a chain of five jobber stores while simultaneously owning and managing a six-bay service center for 24 years. Markowitz and Gerber are columnists for Counterman magazine, a Babcox Media publication.
