Epicor Software Corp. has reported that the average number of mechanical repair estimates created each month through the Epicor Integrated Service Estimator (ISE) solution has reached an all-time high of more than 430,000. Epicor ISE is a Web-based estimating tool designed to help tire dealers, oil and lube businesses and other vehicle service specialists dramatically increase sales of mechanical repairs and preventive maintenance services. Epicor ISE can be integrated with a wide range of service chain point of sale (POS) systems.
“Epicor ISE provides the manufacturer’s recommended service intervals for nearly any vehicle, so we can easily help the customer identify any additional work that should be done so they can schedule and budget for it,” said Forry Hargitt, director of operations and training for Tire Discounters, a chain of nearly 100 tire stores throughout the Midwestern U.S. “Epicor ISE is absolutely helping us be more successful in serving our customers. Above all, it makes our people more productive – when I can complete a repair estimate in three minutes instead of 10, that’s a huge value to me.”
According to Epicor, ISE enables users to capture all of the parts and labor information needed to estimate and complete virtually any common automotive repair. The software provides “one-click” access to the industry-leading Epicor PartExpert database of more than 10.7 million parts and in excess of 7,800 manufacturer product lines, along with local availability and pricing. The solution provides access to OE-recommended service intervals, an aftermarket flat-rate labor guide, repair jobs database, parts interchange and VIN decoder. All parts, labor and supplier pricing information can automatically be uploaded to estimates, work orders and invoices generated by the user’s POS system, the company adds.
“I have guys who can do a $1,000 estimate in a few minutes; it’s just incredible,” said Jay Wocelka, corporate retail/marketing manager for Pomp’s Tire, a Green Bay, Wisconsin-based chain of 80 tire stores. “I can’t imagine going back to the old way of doing things.”
To learn more about Epicor Integrated Service Estimator, contact your Epicor representative, call Epicor toll-free at (888) 463-4700 or email [email protected].