How Is The Morale At Your Shop? (VIDEO)
Managers set the tone at every shop. This video is sponsored by Auto Value and Bumper to Bumper.
One Simple Question Will Boost Customer Satisfaction (VIDEO)
Ask if the vehicle has other issues. This video is presented by Auto Value and Bumper to Bumper.
VIDEO: Do You Have Your Ship Together?
Your shop’s trip is a lot more fun if you have a destination. This video is sponsored by Auto Value and Bumper to Bumper.
VIDEO: What’s Your Plan To Attract Top Talent?
Here are 5 tips to having an on-going recruiting plan in place. This video is sponsored by Auto Value and Bumper to Bumper.
VIDEO: The Purple Cow
Define what sets your shop apart from the rest. This video is sponsored by Auto Value and Bumper to Bumper.
Your CRM Program Can Improve Your Customer Relationships
It’s all about interaction and connection. It is important that you connect at least six to 12 times per year.
VIDEO: Five Guideposts For Shop Success in 2021
How to make 2021 your best year ever. This video is sponsored by Auto Value and Bumper to Bumper.
Avoid The Middle – Tips For Properly Setting Labor Rates
The key to evaluating your labor rate is to find the balance between charging a fair price and being highly profitable.
Getting The Longest Life From Serpentine Belts
The serpentine drive belt system is actually made up of a set of sub-systems, designed to work in concert with one another.
Does Your Management Software Put You In The Driver’s Seat?
A shop management system is simply a tool for you to be productive, efficient and profitable.
Communication Is Essential During Coronavirus Crisis
The most important thing to do is communicate daily with your employees, and intentionally with your customers.
