Donny Seyfer, Author at UnderhoodService - Page 2 of 3
Creating A Road Map Of A Technician’s Career

Almost everywhere that you find a group of automotive service professionals, you will also find a discussion of how there are not enough new folks entering the industry. This is an area I have been interested in and involved with for decades. Rather than provide a list of reasons why this is happening, I want to focus on what you can do for your business to change your shop’s employment future. But, be forewarned that you may not like some of the answers, because they require work that is not traditionally in your job description.

CES Technology: The Big, The Bold And The Survivors

Do you remember the internet “bubble” in 1999 that caused financial ruin for many due to business plans that never had a plan to make money? Right now investors in autonomous vehicle technology are many; the money involved is breathtaking; and the risk is enormous for all but the few who will survive.

Mega Online Parts Providers Seek To Negate The Human Factor Upon Which Our Business Was Built

Relationships are what make this industry what it is today. For decades, the parts industry was virtually unchanged in how the repair shop and the parts supplier relationship functioned. That is, until the late ’80s when computers became an integral part of many repair shops, making parts ordering simpler with less interaction between the parts store employee and the repairer.

Rental Car Evolution Presents Service Opportunities & Can Extend Your Shop’s Car Count

There are a growing number of privately owned rental fleets. These fleets are not big businesses, but rather small ones that are run by private individuals. You can find them with mobile apps and websites like Turo and Uber.

Public Relations In The Auto Repair Industry: Image Is Everything

We talk a lot about attracting new talent to our industry, but it seems to me that we have a serious PR problem that needs to be addressed before this can be accomplished.

Wall Street Is Talking Auto Repair: Are You Listening?

Have you ever wondered what Wall Street thinks about your business? Did you know that Wall Street even cares? Several times a year, I consult with investment analysts to help them understand what is happening in the independent repair sector. The funny thing is that I’m sure I learn far more from them than they learn from me.

Getting Involved To Nurture The Next Generation of Techs

Rather than looking for a senior technician, how about bringing in one of these recently graduated techs? The good ones will demonstrate that they are eager to learn. You may find that one of their previous employers put a broom in their hand rather than a repair order, so you could be their lifeline to a long and thriving career.

Nurturing The Next Generation Of Technicians

As shop owners, we wear a lot of hats. Unfortunately, it just so happens that talent development/trainer is not a role with which most of us are accustomed. We expect that Vo-tech schools will bring us service-ready technicians. For now, we need to adjust this expectation as these schools transition to a new model.

training techs
Subaru Forester Active Valve Lift System

Many thought the 2007 Subaru Forester had variable valve timing, even though it does not. Others were not aware of the ALVS that Subaru brought out in 2006. With that in mind, I’d like to share some insights into this very clever engine management strategy.

sohc engine subaru forester featured
Right To Repair In The Aftermarket: Whose Responsibility Is It?

Today, aftermarket associations, carmaker associations, parts manufacturers and suppliers are working together to solve a myriad of complex issues with the original core issue hanging over their head: money.

right to repair featured
Fencing In Vehicle Networks: Discussing Cybersecurity Best Practices On The Horizon

Shortly, you will see cars in your bays that have the ability to communicate with one another. These cars are already on the street, and can facilitate driver access to potentially dangerous networks.

Vehicle Service Life: A Paradigm Shift

Currently, there are about one billion cars on the planet. If folks continue to buy and own cars as they do now, it will take two billion cars to keep up with projected growth and mobility needs. The problem is there is no room to park two billion cars if you still want open roads to drive them on.