Opinion
Viewpoint, Quality not Price
Last month, I offered up 50 tips to improve your business in 2008. Tip 31 was “Ask suppliers for better...
Last month, I offered up 50 tips to improve your business in 2008. Tip 31 was “Ask suppliers for better...
Increase the labor rate. Chances are your customers will not notice. Send fewer cars to the dealership. Buy better uniforms....
Relining and Rivets In the early days of BRAKE & FRONT END, the brake job was known as a reline....
For the past five years, I have been a shopper of eBay Motors. I not only shop for parts for...
Mike Evangelo of Dynamic Motorsports and Rossion Automotive e-mailed me with six questions about brake fluid. I like a challenge,...
Alignments are an equipment-intensive business. Purchasing this equipment is often done with the state-of-mind of “who is the least expensive.”...
“143” alt=”” align=”right” /> Look for signs that the units might be leaking oil, such as the accumulation of road...
Hiring, firing and quitting are unavoidable tasks in the automotive repair industry. Everybody hates to deal with these aspects of...
How stability and traction control systems will change the industry as we know it. I hear all of the moaning...
All shops what to see a customer again, but not for a brake comeback. What is the magic number of...