ALLDATA LLC, an AutoZone company that provides manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, celebrated its 30th anniversary this month. ALLDATA was founded in 1986 in Elk Grove, California, with the goal of making it easier for technicians to access the reliable, updated OEM information they need to complete repairs. The company has grown to cover 95 percent of the OEM market, providing accurate, updated information to more than 80,000 customers.
“ALLDATA invented the auto repair information market and we’ve diversified our solutions from repair information to include shop management, mobile repair, experience-based repair information and collision data,” said Mitch Major, president of ALLDATA LLC. “Our customers are the most important members of our team and we strive to offer solutions that make their jobs easier. ALLDATA is continuing to evolve and introduce new products to help shops efficiently complete repairs and get vehicles back to customers. I’m really looking forward to the innovations and evolution ALLDATA will experience over the next few years.”
As it looks back at the first 30 years in business, ALLDATE reflects on a timeline of significant milestones for the business, including:
1986: ALLDATA Repair launched the automotive repair information market.
1996: ALLDATA is acquired by AutoZone.
2007: ALLDATA Collision expanded into the collision repair market.
2012: Training Garage, a comprehensive online training resource for shop staff at all levels, is launched.
2013: ALLDATA Europe brings ALLDATA’s market leadership to the European market.
2013: Multiple product launches, including:
• ALLDATA Manage Online, a robust shop management system that is accessible anytime and anywhere.
• ALLDATA Mobile — the first mobile solution in the marketplace.
• ALLDATA Community, the experience-based repair forum that is included in ALLDATA Repair.
2014: ALLDATA Tech-Assist, which provides phone-based diagnostic support from a team of ASE Certified Master Technicians., is launched
2015: ALLDATA expanded to Mexico.
ALLDATA products are currently offered in the United States, Canada, Mexico and Europe. ALLDATA also offers a DIY option for individuals interested in repairing their own vehicles.
“ALLDATA is a phenomenal organization that created and then dominated the auto repair information market with innovative products and services to make the job of every person in a shop easier so they, in turn, can better serve their customers,” said Bill Rhodes, president and CEO of AutoZone. “I was on the team that helped bring ALLDATA into the AutoZone family 21 years ago. It’s been an amazing journey, working together to put customers first and deliver the parts and solutions they need to run profitable businesses. ALLDATA has had 30 remarkable years in business and the enthusiasm and energy of our team means the next 30 years will be just as significant.”