AfterMarketNews Brake&Frontend BodyShopBusiness Counterman EngineBuilder Fleet Equipment ImportCar Motorcycle & Powersports News Servicio Automotriz Shop Owner Tire Review Tech Shop Tomorrow's Tech Underhood Service Speedville

Do Cabin Air Filters Help Winter Breathing Problems?

When some people think about cabin air filters, they conjure up images of summertime, air conditioning and musty smells. The reality is that cabin air filters work the majority of their magic when temperatures drop and cause winter breathing problems. Every...

Read more...

Mazda Timing Belt And Chain Replacement

In this article, we’re going to be looking at the ­timing components on the Mazda line of vehicles. We’ll be focusing on timing belts since they are considered a service item and will present the greater amount of opportunity for replacement. Then,...

Read more...

Honda Element Brake Job

It may look like a car that was never removed from the box it came in, but the Honda Element isn’t boxy when it comes to the brakes. Based on the CR-V platform, there is also nothing tricky when it comes to service. But, its brake system is hardware...

Read more...

Electronic Proportioning Valve: Doing More With Less Hardware

Anti-lock brake systems (ABS) and the HCU are replacing proportioning, combination and other valves to change the braking forces in the front and rear. This is called Electronic Brake Distribution (EBD) and it can dynamically change the proportioning...

Read more...

GM Power Steering Noise/Leaks

GM: Power Steering Noise/Leaks from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions MODELS: -2009-2015 Buick LaCrosse (Equipped with Hydraulic Power Steering) -2010-2013 Buick Regal -2012-2015 Buick...

Read more...

Tire Tread Wear: Causes And Symptoms

Understanding Tire Tread Wear Tire tread wear can tell you a lot about a suspension. Most specifically, it can tell you if the angles, inflation and components are within specification. Here are the most common tread wear patterns and what causes them. Over-inflated...

Read more...

The Ins And Outs Of Sanders

Sanders are required tools in today’s collision repair shop. Body techs and painters rely upon them every day to achieve that perfect finish on your customers’ vehicles. Whether you’re prepping a panel for paint or removing imperfections before...

Read more...

Are You Regularly Maintaining Your Equipment?

Technicians who are idling because the welder won’t feed wire, the hydraulic ram won’t pull chains, the booth heater won’t heat or the air compressor won’t compress enough air is a costly mistake, as labor time is the most expensive thing in any...

Read more...

Celebrate 'Back To The Future' Day By Watching The Time Machine Get A 2015 Detail

    For many today is just another Wednesday, but for a lot of people it is more than just your average Wednesday, it is "Back to the Future" Day. It is a day that everyone who watched the cult classic trilogy Back to the Future recognizes...

Read more...

Home Cooling How Long Should a Brake Job Last?

Print Print Email Email

Every technician knows it’s impossible to estimate how long a set of brake pads will last. But, due to changing ownership cycles, your customers are developing new expectations.
 
According to R.L. Polk, the typical consumer held onto a vehicle for 57 months in 2012. This is up from 38 months in 2002. So, if a customer drives 15,000 miles a year, the customer will accumulate 23,000 more miles before they trade it in. These extra miles could mean an extra front brake job. These repair incidents create points of reference that form certain customer expectations that were not there just a decade ago.
 
But, in some cases, reality may not meet customer expectations. Why? Each time the brakes are serviced, the pads could be compromised by the previous brake jobs that did not restore the brakes to like-new condition.
 
The brake hardware might not have been ­replaced during the first brake job. Halfway through the customer-expected life of the pads, the abutment clips may have corroded and lost their spring. The guide pins could have been neglected on the next brake job. Now, the pads wear really unevenly and the customer will notice that mileage between pad changes has significantly dropped. Performing a complete brake job will break the cycle.
 
A normal customer-expected wear interval cannot be achieved if a low-quality brake pad set is used. One area that is consistently compromised is the quality of the backing plate and how it r­etains the friction material during the life of the brake job.
 
Keeping a friction material attached to a piece of metal under more than 1,400 psi and shearing forces is not something to take for granted when selecting a replacement brake pad. If the attachment method and implementation is substandard, it can result in noise and, eventually, failure of the pad before it’s worn.
 
This is called edge lift or delamination. It’s caused by failure of the attachment method and can be hastened by corrosion. The first symptom of the failure is noise. The noise is a result of the separation, causing ­irregularities in the braking surface and the pad now having completely ­different NVH properties.
 
Some manufacturers are using mechanical ­attachment methods that can prevent delamination in a brake pad. The technology allows brake pads to be run down to the last few millimeters of friction material. The bond can be resistant to shear loads, corrosion and heat. This makes for a pad that can meet or exceed a customer’s expectations.

In a recent survey of technicians and shops ­conducted by Brake & Front End magazine, noise was the primary reason why a customer brought their ­vehicle in to have the brakes inspected. They did not bring it in for a low-priced brake job. Customers are concerned about safety, not a low price. They can see the value in getting more miles out of a complete brake job, over a cheap brake job that has them returning to you sooner than expected.  
The following two tabs change content below.
Andrew Markel

Andrew Markel

Andrew Markel is the editor of Brake & Front End and Servicio Automotriz magazines. He has been with Babcox Media for more than 12 years. He is a technician and former service writer and holds several automotive certifications from ASE and ­aftermarket manufacturers. He can be reached at [email protected]
Andrew Markel

Latest posts by Andrew Markel (see all)

Latest articles from our other sites:

Bosch Extends Partnership With Penske Racing

Building on one of the most successful and longest-lasting partnerships in motorsports, Team Penske and Bosch Automotive Aftermarket North America have announced a multi-year extension that will carry...More

Honda K-Series Engine Bearing Identification, Installation

Honda uses a specific bearing selection process for both rod and main bearings. It includes using a chart along with the identified parts included in the engine being rebuilt. Connecting rod bearing selection...More

Arnott Air Suspension Introduces New Air Spring

Arnott Air Suspension Products has announced the introduction of a new right or left rear air spring for the 2002-’09 Lexus GX 470, the Toyota 4Runner and Toyota Prado Land Cruiser. Arnott’s air spring...More

Ateq Launches New Tire Tread Gauge

Ateq TPMS Tools has added the Tire Tread Depth Gauge (TTD) to its line of TPMS tool accessories for the VT56 OBDII TPMS Diagnostic Tool. When connected to the VT56 TPMS tool, the TTD allows technicians...More

Chicago Pneumatic’s New Ratchet Delivers Maximum Value

  Chicago Pneumatic has launched a new series of compact and ergonomic ratchets for the vehicle service industry.   The versatile CP7829 and CP7829H ratchets come with two socket...More

ATEQ Launches New Tire Tread Depth Gauge Accessory

ATEQ TPMS Tools, LC, has added the TTD (Tire Tread Depth) gauge to its newest line of TPMS tool accessories. With the TTD accessory connected to the VT56 TPMS Tool, technicians can now provide a complete...More