Confusion, Carcasses and Catalytic Converters
Dealing with warranty return headaches starts with fixing the real problem that caused the failure to begin with.
How To Let Your Future Techs Know You’re Looking For Them
They’re out there – they just don’t know how to get connected with you.
Finding The Techs You Want, Keeping The Ones You Need
Keeping the great employees you have is just as important as finding new ones.
How Great Employees Help Maximize Shop Professionalism
Roy Niemi explains that solid hiring can be complicated. Sponsored by AP Emissions.
How AI Can Help Cameras Overcome Vehicle Vision Problems
Statistically, autonomous driving systems are already better than human drivers.
Exhausting The Possibilities of What Killed The Cat
A catalytic converter may seem simple – but how does it do what it does and what happens when it doesn’t?
EVs Are Coming – Is Your Shop Ready For The Wave?
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
Our Future May Not Be What We Were Promised
The automotive industry’s future is likely to be better and more exciting.
EVs Are Coming – Is Your Shop Ready For The Wave?
Address safety and training challenges before they’re a problem.
New Shop Squad Podcast Addresses Techs’ Top Questions
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Best Business Practices For Shop Owners
Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.
Training Opportunities for Service Advisors
Learn about the different resources available to educate service advisors on sensors and ignition components.